THE HANDY™ – PRIVACY POLICY

Last updated: March 2019

Protecting your privacy is a core part of the Sweet Tech mission. Therefore, we have throughout the product development of “Handy™” (the ultimate Handjob Machine for Men) built in safety and data protection by default.

In order for you to understand this privacy policy we have defined some important concepts:

“personal data”

means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly. Examples of personal data includes name, an identification number, location data, an online identifier such as IP address, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“special categories of personal data”

means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation

“controller”

Means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

“processor”

means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

IN SHORT:

Here is a summary of our commitment to secure your Personal Data. Please read the full Privacy Statement.

  • This privacy policy applies to the personal data that we collect from our website https://www.thehandy.com/ (Website) and the personal data you submit and we need to process an order and deliver your Handy™ to you, for you to start using the Handy™ offline.
  • We are currently working on pairing Handy™ with third party suppliers for online use through wifi and Bluetooth connections that can be operated through our Website or an app that you can install on your mobile device. When these online services are made available to you, we will present a specified privacy policy that will apply when you connect to and use these online services.
  • Sweet Tech is the Controller; we determine the purposes and means of the processing of personal data for our customers.
  • We process your Personal Data in accordance with GDPR (The EU General Data Protection Regulation) and our Privacy Policy. We provide full transparency about what we do with your personal information. If you have any questions, please contact us at the contact details below.
  • Your Personal Data is not shared with anyone unless we have legal grounds for such transfer and such transfer is in accordance with this Privacy Policy, or you have consented to such sharing.
  • You can request Sweet Tech to provide access to, to rectify and to delete your Personal Data at any time.
  • We will not store your personal data any longer than is necessary for the purposes as listed in this Privacy Policy.

1. What kind of data do we collect and why       

1.1 Purchase of Handy™

When you purchase Handy™ from our Website, we collect:

  • your name, email address, phone number, billing and shipping address, and payment card information that you provide us through our web site.

We use this information to process your transaction, deliver your order, accounting purposes, and register your Handy™ for warranty purposes.

The processing is necessary for the performance of a contract to which you are a party, therefore the processing is legal according to GDPR art. 6 b.

1.2 Our Website uses “cookies”

Our Website uses, processes, stores and analyzes information obtained from your browser with “cookies”.

A “cookie” is a piece of data sent from an online site that is visited and stored locally in your browser. The purpose of cookies is to maintain data related to user preferences and account settings, as well as to evaluate and compile statistics about user activity. Most browsers accept “cookies” as default. You may decline your use at any time by making changes to the browser settings to not accept cookies. However, note that some parts of the Service may not work properly if cookies are removed.  Please find our list of cookies we use:

Cookie

Description

   

woocommerce_cart_hash

These cookies contain information about the cart as a whole and helps us know when the cart data changes

woocommerce_items_in_cart

wp_woocommerce_session

A unique code for each customer to identify the corresponding cart data.

uncodeAI.css

To improve the presentation of web content we use 3 technicians cookies. These cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies. Please refer to:

https://support.undsgn.com/hc/en-us/articles/360000500305-Uncode-Cookies

uncodeAI.images

uncodeAI.screen

 

We measure web-site usage with these Google Analytics cookies. Please refer to:

https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage

_ga

Used to distinguish users.

_gid

Used to distinguish users.

_gat

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>

AMP_TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.

_gac_<property-id>

Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.

You may refuse or accept Cookies from the Site or any other website at any time by activating settings on your browser. Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to sign in or use other interactive features of our Site that depend on Cookies. Information about the procedure to follow in order to enable or disable Cookies can be found at:

For more information about other commonly used browsers, please refer to http://www.allaboutcookies.org/manage-cookies/.

Please be aware that if Cookies are disabled, not all features of the Site may operate as intended.

1.3 Complaints

Any complaints must be processed in accordance with our General Terms and Conditions.  We will need the following personal data in order to process your complaint regarding faults and/or defects on Handy™:

  • Name, email address, phone number, residential address, serial number, the date and proof of purchase

To protect your privacy, please do not include personal identifiable information including photographic or video images as relevant proof.      

The processing is necessary for the performance of technical maintenance a contract to which you are a party, therefore the processing is legal according to GDPR art. 6 b.

1.4 Newsletter

We would love to stay in touch so we can tell you all about the future functions and add-ons we have in the pipeline. You can sign up for our newsletter on our website to subscribe to our news, information and marketing regarding our products.

In accordance with GDPR art. 6 a we will only send you newsletters based on your consent.

You can at any time opt out of receiving our newsletters by following the unsubscribe instructions included in each email message, or by contacting us at contact@thehandy.com.

Please be aware that subsequent withdrawn consent will not affect the lawfulness of the processing based on the consent prior its withdrawal.

1.5 Contact us

If you contact us we may need to process information that identifies you such as your name, email address and country of residence etc. in order to answer your question or respond to your request, comment or complaint. We may retain this information to assist you in the future and to improve our customer service. We also use your personal data to establish and manage our relationship with you and provide quality service.


We are considered to have a legitimate interest to process your personal data whenever you contact us as the processing is necessary to manage our relationship with you and to improve our services in accordance to GDPR art. 6 f. Since the communication is solely based on your initiative, the processing will be in your interest as well as ours.

2. Legal basis for the processing

We will only process personal data for:

  • The purposes set out in this Privacy Notice, as described above
  • In order to comply with legal requirements such as accounting rules and mandatory disclosures to law enforcement in accordance with GDPR art. 6 no. 1 c and
  • The processing is necessary for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity, as set out in GDPR art. 9 f.

3. Where we process your data/third parties

We will only share your personal data with third parties as described in this Privacy Policy, or if you give us your consent.

The following are the limited situations where we may share personal data:

3.1 Service providers

We use service providers to administer certain functions. This includes, but under certain circumstances, not limited to payment processing, shipping, marketing campaigns, and managing and analyzing data and our advertising effectiveness. Our service providers are given only the information they need to perform their designated functions and are not authorized to use or disclose personal data for their own marketing or other purposes. Any data processor that processes personal data on Sweet Tech’s behalf, will be bound by data processing agreements in accordance with GDPR and which provide sufficient guarantees to implement the appropriate technical and organisational measures.

The current list of service providers:

  • Google Analytics
  • PayPal
  • MailChimp
  • Stripe
  • DHL

3.2 Business transactions

Personal data may also be provided to third parties in connection with a business transaction, including a prospective or completed merger, acquisition or stock sale (including transfers made as part of insolvency or bankruptcy proceedings). Any change of corporate control or disclosure for the purpose of determining whether to proceed or continue with such transaction or business relationship will be securely protected by non-disclosure agreements.

3.3 Transfer of personal data

We, and the service providers and data processors with whom we share your information (as set out above), may transfer to and store the information we collect about you in countries other than the country in which the information was originally collected, including the United States and other destinations outside the European Economic Area (“EEA”), in accordance with applicable law.

In the event that personal data is transferred to the U.S. or another foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.

We commit to uphold the privacy protections as explained in this privacy policy. We take steps to comply with applicable legal requirements providing an appropriate level of protection for the transfer of information to countries outside the EEA and ensure that recipients of your information are bound to duties of confidentiality.

By submitting your information to us and using our website, you acknowledge this transfer, storing and processing of your personal data.

4. Safety measures

The protection of your personal data is a high priority for us. Our security measures include physical, technical and administrative measures. Everyone at Sweet Tech who handles personal data has received training and guidance on how to handle personal data safely. We adopt industry standard software and guidelines to protect your personal data and other confidential information.

All communication between users and Sweet Tech’s servers is secured with HTTPS.This is our guarantee that the processing of personal data is in line with legal requirements and with the highest level of security. Please note that HTTP access is not blocked.

5. Your rights as a data subject

Subject to applicable law, you may have certain rights with respect to our processing of your personal data.

We will provide you with the right to have access to a copy of, rectify, correct and update the personal data that we have about you in accordance with GDPR chapter 3. You may also have the right to restrict processing or have your data deleted. If our processing is based on your consent, you may also withdraw any consents you have given at any time. Please contact us at contact@thehandy.com.

Also, please let us know if you consider that our processing of your personal data infringes applicable law.

You may lodge a complaint with a competent supervisory or regulatory authority, which may be the authority in your jurisdiction of residence or work. However, we encourage you to always contact Sweet Tech first.

6. How long we store personal data about you

We will not to store personal data for longer than needed or instructed by you. We will however retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes in the privacy policy

We may update our privacy policy based on changing business practices, technology and legal requirements. Any such changes will be posted on this page. If we make a significant or material change in the way we use or share your personal information, you will be notified via email and/or through other prominent notice within at least 30 days prior to the changes taking effect.

8. Contact information

Sweet Tech AS, organisation number: 920 411 029
Mail: contact@theHandy.com

Post address:
Sweet Tech AS
Slemdalsveien 70
c/o Solstad Gruppen
0370 OSLO
Norway